On your computer, open an Internet browser.Find the printer IP address on the Network Configuration or self-test page.For instructions on printing a Network Configuration or self-test page, search HP Customer Support for your printer model and 'print a configuration page' or 'print a self-test page'.From your printer, print a Network Configuration or self-test page.Use the Embedded Web Server (EWS) to print an information page to get the printer code. If the info page does not list the printer email address: Wait a few hours, and then try printing the info page again.If an info page does not print: Repeat the previous steps to print the info sheet.Find the HP ePrint email address on the info page that prints.Tap Setup, follow the on-screen instructions to enable Web Services, and then continue with these steps. If Web Services is not enabled: The Setup option displays in the Web Services section.Tap Print Info Page, and then continue with these steps. If Web Services is enabled: The Summary option displays in the Web Services section.Tap Web Services, and then confirm that Web Services is enabled.On the My Printer screen in the HP Smart app, tap Advanced Settings.On the app home screen, tap the printer icon or the plus sign.

Go to 123.hp.com to install the HP Smart app on your phone or tablet.Make sure your Android device and printer are connected to the same wireless network.Use the HP Smart app to turn on Web Services, and then get the printer email address.Android Devices - find your printers email address using an Android device. Connect your printer to the web, and then get the printer email address.

Plug back the power cable straight to a wall outlet and printer without any surge protector. With the printer turned on, disconnect the power cord from the rear of the printer. Wait until the printer is idle and silent before you continue. Turn on the printer, if it is not already on. I have an internet connection, and even while showing this message, the internet light on the touch panel is all blue. Touch “print Report” to diagnose the problem or “OK” to exit.' I have tried to diagnose and nothing is wrong, I tried HP Scan Dr and it says everything is fine. Also, try resetting the modem or try turning off the router and the printer, and then turning them on again – the router first, and then the printer.

Check other devices that are using this connection and make sure they can connect to the internet. The main message that I receive is 'To use this feature the printer must be connected to the network and internet. The other functions seem to work ok, such as scan to computer, but the scan to email only works when it wants too. I have a brand new HP OfficeJet 7740 and have not been able to get the scan to email to work reliably. Operating System: Microsoft Windows 10 (64-Bit) HP OfficeJet 7740 scan to email not working all the time

Hp scan to email printers